Question 1

What is your privacy policy?

Accepted Answer

Hi!

Thanks for wanting to check into the small print, it's not often people look into this (but it's very important you understand how businesses treat your information).

You can find our complete privacy policy here.

People are also interested in our Terms and Conditions, so please also check that out if you like.

Have a great day!

Alex

Question 2

Do you provide a refund guarantee?

Accepted Answer

Our refund policy is simple. If you aren't 100% satisfied at any point, we will refund you for the current billing cycle you are currently in (at any point in your relationship with us!).

So, for example, if you have been using our services for six and a half months and were no longer satisfied, email support@genysis.com.au to let us know (Because customer satisfaction is our #1 priority, we would also really appreciate your help in letting us know why you feel this way) and we will refund you for the current billing month that you are in. Simple, right?

How can we help?

Most popular

What is your privacy policy?

Make a payment

Do you provide a refund guarantee?